The following Net Results article (reprinted in text-only format) is among 14 classic articles in the reprint pac Finding Prospective New Members.

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"Share-a-Dozen-Long-Stemmed-Chocolate-Chip-Cookies-
With-a-Friend Sunday" Proves Effective
by Kathi L. Heim

The first year we used this concept, thirty-one of our guests eventually joined our congregation (many became cookie-committee members the following year). The second year, nineteen of our guests have joined thus far, with another fifteen continuing in faithful attendance but not yet ready to join. The first year, we used this procedure in relationship to Valentine’s Day, the second year a few weeks before Easter Sunday (related to the Lenten theme: “Who’s My Neighbor? Anyone who needs to hear the Good News about Jesus”).

Located in a Cleveland suburb, our church just celebrated its fifty-sixth birthday. The congregation realized its greatest membership growth during the late 1950s and early 1960s under the leadership of a very popular pastor. (Our people liked him so much that they asked him to return as their pastor after he served another parish.) However, as did many mainline congregations, our church declined in membership/attendance during the 1980s. Attendance fell from 325 per Sunday to just over 200.

The Plan
We began exploring ways to increase our membership. Studies show that 70 percent to 90 percent of the new members in every congregation attended the first time because people from the congregation invited them. We needed a way to acclimate our members to inviting others. Our discovery began when we saw the “Bring-a-Friend Sunday” method in the May 1995 Net Results.

Borrowing some ideas from that article, we adapted them to our needs. We called our program “Share-a-Dozen-Long-Stemmed-Chocolate-Chip-Cookies-With-a-Friend Sunday.” People soon shortened the name to “Cookie Sunday.” We conducted our program during the Lenten season, so that our Cookie Sunday would fall about two or three weeks prior to Easter.

The program was easy for the congregation but a bit more labor intensive for the cookie committee. The entire process, from the first announcement to Cookie Sunday, takes about six weeks. This is how it unfolded: We sent a letter (see Appendix A) to everyone in the congregation and also placed it in our church newsletter. Each communication had a tear-off section for people to fill out and drop in the offering plate. At every worship service during the next month, we asked our members to give us names and addresses of people they would like to see receive chocolate-chip-cookie bouquets.

The committee took the names, addressed the invitations with “To” and “From” and then divided them into zip-code zones for the convenience of the volunteers who delivered the bouquets.

One week prior to delivery, the cookie-committee members got together to bake cookies. We had ordered the various components in advance from the following sources:
• Heart pans from Wilton Industries, 2240 West 75th St., Woodridge, IL 60517; phone 630/963-7100.
• Wooden sticks and cellophane wrappers from Country Kitchen Sweetart, Inc., 3225 Wells St., Fort Wayne, IN 46808; phone 219/482-4835.
• Ribbon, tissue paper, and flower-bouquet wrappers from a local craft center (any full-service craft store has these).
• Cookie dough from Sysco Food Service of Cleveland, Inc., Wholesale Groceries, 22801 Aurora Rd., Bedford Heights, OH 44146; phone 216/587-0200 (any wholesale grocery has this). The cookie dough is available in two forms (ready to press and bake): two-inch round frozen cookies or 18-20 pound bulk pails.

We placed the sticks in the metal heart molds, sprayed the pans with nonstick spray, and pressed in slightly frozen cookie dough (semi-frozen dough doesn’t stick to the hands as easily). Through trial and error, we found that the wooden sticks absorb a lot of oven heat, so the cookies had to bake five to eight minutes longer than the recipe directs. We baked the cookies for fifteen to twenty minutes at 350º F (always preheat ovens for thirty minutes). The pans held six cookies each: You can place only one pan per rack in industrial ovens, due to the stick length (six-inch sticks are long enough). We let the cookies cool for five minutes and turned them carefully out onto a wooden cooling table. (Broken cookies are a fact of life, but hungry volunteers readily eat them.) After the cookies cooled, we wrapped them in the cellophane bags and tied them with festive ribbons. We placed the finished cool cookies in boxes and put them in the freezer until delivery day.

On delivery day, the cookie committee assembled the bouquets and matched them with the invitees’ names. Volunteers delivered the bouquets. (Six locations per volunteer is enough.) Each delivery person simply rang the doorbell, said he or she had a delivery, gave the bouquet to the recipient, and told him or her to have a nice day. The card enclosed with the cookies was self-explanatory (see example in Appendix B).

We instructed members of the congregation who had sent the cookies to call their invitees during the following week to (a) ensure that they had received the cookies and (b) again ask them to be their special guests at worship (the card with the cookies extended that invitation, too).

The first year we made 65 chocolate-chip cookie bouquets that invited 103 people to worship. Sixty-nine attended our services the following Sunday. The second year we made 49 bouquets that invited 79 people, and 50 attended our services. The first year, we followed each service with a reception/coffee hour where our congregation’s members could warmly welcome our guests (the next year we offered a small meal).

On Monday after Cookie Sunday we sent a personal note, along with a “Visitor’s Packet,” to each of our guests (see Appendix G). Our church also has a friendly caller-- a volunteer who phones or sends each visitor an additional personal note of thanks for attending.

Four to six weeks following Cookie Sunday, we invited all of our guests to a “Discover 101--Euclid Lutheran Church” three-hour membership seminar (see Appendix H). We held the seminar on Sunday evening, complete with child care and dinner. It covered topics ranging from “How We Worship at ELC” to “Goals of Our Ministry.” An open forum allowed questions and interaction. The seminar ended with the opportunity for our guests to become members of our congregation.

The Plan Works
Cookie Sunday has become an integral part of our outreach program. In our size church, it requires a committee of approximately ten people who give an average of six hours each. After the first year the process becomes much easier. You learn shortcuts and adapt the program to your specific needs.

The following examples of people’s responses summarize their feelings and the Cookie Sunday results:
• “You didn’t have to send me cookies to get me to come; why didn’t you just ask?”
• “I cried when I realized someone cared about me so much.”
• “The cookies were great; may I have the recipe?”
• “Can we use your idea in our flower shop for Mother’s Day?”

Don’t forget the children and youth in your congregation. One youth invited his parents and siblings. From that one invitation, seven people joined and became very active members. Two girls invited their babysitter. The first year she only came for the Cookie Sunday. The next year they invited her again. Their persistence won out. She joined.

Appendix A
Letter to church members, which we also run in the church newsletter:

Dear Friends,
I’m writing to ask you to be part of a fun and potentially extremely important event for our Euclid Lutheran “Faith Family.” Sunday, March 16th, we will have a “Share-a-Dozen-Long-Stemmed-Chocolate-Chip-Cookies-With-a-Friend Sunday.” Yes! You read it right--we want you to think of a friend or relative who is not now an active part of any church. It could be your spouse, a child, or a friend whom you would like to see receive this unique gift.

We, along with the cookies, will invite them to a special service. On the same day your family will join them for a free brunch at 9:45 a.m. or dinner at noon. (The cookies are free!)

Enclosed is a sample card that will be placed in the cookies. We will keep in prayer all people who receive the cookies, and for the following year, let them know about special happenings at ELC. We ask you to be creative and think of times and ways to invite them to other “faith family” happenings.

All our follow-up will be done tastefully and in invitation style, and never “pushy” in any way.

Please consider carefully these faith facts:
• Jesus said, “Go therefore and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit” (Matthew 28:19).
• 80% of all people in a church first come because a friend or relative invited them (Lyle Schaller).
• 70% of all people who do not now attend a church responded that if someone invited them they would react favorably (George Gallup, Jr., 1992).
• The average Lutheran invites a friend to worship every 24 years (Pastor Jim Capers, ELCA Evangelism staff)!!

Our “Share-a-Dozen-Long-Stemmed-Chocolate-Chip-Cookies-With-a-Friend Sunday” is an attempt to live out Jesus’ important call in a fun, nonthreatening, effective, faithful, and exciting way.

Let’s make it happen! The Christ, and your friends, deserve your best.
Peace,

 

Chairman of “Share-a-Dozen-Long-Stemmed-Chocolate-Chip-Cookies- With-a-Friend” Sunday

P.S. We are praying that God will let us share with 100 new friends.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Invitee:__________________________________________________
Address: ________________________________________________
City: ______________________________ Telephone:____________
Invited By:_______________________________________________

(Please Place in Offering Plate)


Appendix B
The following are printed on an 81/2” X 11” sheet that folds into a four-section folder to accompany the cookies (it also accompanies the letter we send members on week #3):

We gratefully
acknowledge the
Euclid Lutheran
Foundation for
its support of this
important
outreach program.

Thanks!

 

[Back panel] [Front panel]

 

You are holding in your hands,
Long Stemmed Chocolate Chip Cookies.
I consider you to be very special,
and wanted to share with you
this unique gift!
I hope you enjoy the cookies, and
I also want to invite you to come and
meet some of my other friends in my
Euclid Lutheran Church
"Faith Family."

I'll call you later to see how you enjoyed
these cookies . . . and
invite you to join me as my
Special Guest
for worship and a meal on
Sunday, March 16, 1997

Thanks for being so special!

[2nd panel -- left side] [3rd panel -- right side]

Appendix C
Mailed out during week #2 and also appears as an announcement in the church
bulletin and newsletter.

Dear Friends,
The average Lutheran invites a friend to worship once every 24 years.

Our “Share-a-Dozen-Long-Stemmed-Chocolate-Chip-Cookies-With-a-Friend Sunday” is an attempt to live out Jesus’ important call in a fun, nonthreatening, effective, faithful, and exciting way. Jesus, your friends, and we need your help to do it.

You have friends whose lives could be enriched and enlivened, who could grow in faith in this faith family, who could live life more abundantly, because you invited them.

Let’s make it happen! The Christ, and your friends, deserve your best.

Peace,

 

Chairman of
“Share-a-Dozen-Long-Stemmed-Chocolate-Chip-Cookies-With-a-Friend Sunday”

P.S. We are praying that God will let us share with 100 new friends.
P.P.S. All costs for this have been donated! -- Praise God!
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Invitee:_________________________________________________________
Address: _______________________________________________________
City: _____________________________________ Telephone: ____________
Invited By: ______________________________________________________


(Please Place in Offering Plate)

 

Appendix D
Upon receipt of invitees' names from our members, this letter is sent to each person who
has invited someone to attend and to receive a cookie bouquet.
This letter is accompanied by the invitation folder.

Dear ____________,
Enclosed is a sample card that will be placed in the cookies, and we will keep all people who receive the cookies in prayer for the following year. Let them know about special happenings at ELC. We ask you to be creative and think of times and ways to invite them to “faith family” happenings.

All our follow-up will be done tastefully and in invitation style, and never “pushy” in any way.

Please consider carefully these facts:
• Jesus says: “Go therefore and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit” (Matthew 28:19).
• 80% of all people in a church first came because a friend or relative invited them (Lyle Schaller).
• 70% of all people who do not now attend a church responded that if someone invited them they would react favorably (George Gallup, Jr.).


Appendix E
Week #3 letter to anyone who has turned in an invitee name
(we enclose a hook pin for them to wear):

“I Will Make YOU Fishers of Men . . .”
Jesus said this to a group of his followers whose occupation was that of fisherman. Jesus’ words were also meant for each of us. He has commissioned us to be fishers of men and we are to help reel in those who haven’t heard the Good News by using Jesus as our bait.

We have a very nonthreatening means of doing this by our “Dozen Chocolate Chip Cookie Program.” We have asked that you find friends, relatives, coworkers, etc., who do not have a church home and invite them through the delivery of cookies to visit our church. When the cookies are delivered we will also include an invitation for them to participate in worship activities on March 16th as well as join us in a catered meal. We ask that you also be present at worship and at this meal to make your guest feel welcome.

We have several opportunities for worship on that day:
1. 8:30 a.m. Classic Grace Worship Service
2. 9:45 a.m. Christian Education/Sunday School for Adults and Children
3. 11:00 a.m. Song For a New Day Worship Service
4. 11:15 a.m. “Kids Celebrate” Video/Worship

During all three services, a nursery is available in the basement.

We hope that our guests will visit with us again over the next several weeks. Maybe during one of these visits, they will be hooked by something they see or hear. If not, we promise to throw them back and give them the opportunity to swim with other schools until they find the waters that best suit their needs.

Thank you for participating in this program. Wear your Angler’s Pin with pride.

Until Next Sunday . . . Gone Fishin’ . . .

 

Appendix F
We use this letter in weeks #4 and #5. It also goes in the weekly bulletin for two weeks, with a tear-off portion for members to give us additional names. Note: We always make ten extra bouquets, and we accept names even on the last day.

Dear Congregational Members:
We are doing well. “Share-a-Dozen-Long-Stemmed-Chocolate-Chip-Cookies-With
-a-Friend Sunday” is only two weeks away.

We have _____ friends identified and we need your friends to make our goal of 100 guests.

Think of a fun-loving friend, who is not active in a church and whom you would like to surprise with cookies and a free dinner.

Jesus personally wants all his children to be part of his faith family and we are using this fun, nonthreatening style to live out Jesus’ call to make disciples.

So . . . make that recommendation today.

Peace,

 

Chair of
“Share-a-Dozen-Long-Stemmed-Chocolate-Chip-Cookies- With-a-Friend Sunday”

 

Appendix G
We send a letter like the following to first-time worship guests throughout the year, but we vary the contents from season to season. We always ask visitors to “give us the three-Sunday test,” no matter what the season. In winter we send hand-embroidered, hangable snowflakes (using a theme like “You Are Unique” on each one). In spring we use flower seeds (the theme is “Come Grow with Us”). On Mother’s Day we use a bookmark poem (the theme is “Mother’s Love”). On Father’s Day one year we used hand-tied feather fishing lures (the theme was “Fishers of Men”). At Christmas we use straw (the theme is “Come Back to the Manger”). At Valentine’s Day we use Valentine cards (the theme is “Jesus Loves You”). During the Easter season we use items such as palm crosses, nails, and rocks (all are Easter themes).

We sometimes connect what we put in the letter with the sermon theme, finding unique items that are mailable. We also send cookies the first time people visit, all year long. The second time they visit our worship services, they get our Chimes Newsletter, inspirational pew cards, handwritten notes, and a list of upcoming events.

We have just finished a wonderful Lenten season. We have discovered that all of us are neighbors to each other, and as such are responsible for the well-being and nurturing of our fellow man.

If you have been a visitor with us during this season, we are delighted and hope that some small seed was planted through what you have heard or seen during your visit. We would like the opportunity to help this seed grow into something very wonderful. We ask that you give us the (3) Three-Sunday test. Visit our different worship services (each has a distinct style), listen in on a Sunday school class, practice and sing with one of the musical groups, attend a card party or other social activity. Lastly, attend our short evening “Discover 101 -- Euclid Lutheran Church” on Sunday, April 27th, at 5:30 to 8:00 p.m. We’ll share a simple supper, and you’ll learn everything you want to know about our Christian family with other folks just like you.

We’re sending along seeds, well, because we hope we have planted a seed and together we can GROW. . . . Hope to see you with us again soon.

Sincerely,

Kathi L. Heim
Outreach Director

 

Appendix H
Circle of Fulfillment Seminar
Discover 101 - Euclid Lutheran Church

Several times a year Euclid Lutheran Church conducts a seminar on Discovery & Membership within our congregation. I think this seminar is really very special and very enlightening. The goals for this seminar are as follows:

1. That You Will Discover Euclid Lutheran Church:
• How We Worship • Goals of Our Ministry and Outreach
• What We Believe • How You Can Be a Part of Our Family
• Where Everything is Located  
2. That You Will Make 7 New Friends
3. That You Will See Areas Where You Can Share and Be Involved

We here at Euclid Lutheran have what we refer to as the Circle of Fulfillment Series. We run a seminar to acquaint our members as well as newcomers to our congregation with what ways they can enhance their personal Christian development within the church community.

We have found that offering these seminars during one evening, complete with childcare and a simple dinner, makes it easier for families and compact enough to plan in advance for busy schedules. We hope you can join us for our next seminar.

Discover 101:   Discover 201:
Sunday, April 27th, 5:30 - 8:00 p.m.   Sunday, May 18th, 12:30 Noon
Discovery & Membership   Celebrate God's Gifts

Kathi L. Heim
Outreach Director
R.S.V.P. Appreciated: 261-9292

Heim is director of outreach and guest relations, Euclid Lutheran Church, Euclid, Ohio.
This Evangelical Lutheran Church in America congregation's average worhip attendance is 305.

Copyright 1998 by Net Results

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