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PROGRAM PROFILE
Program Name: Comprehensive Energy Assistance Program
Address: 411 Austin City: Levelland State: Texas Zip Code: 79336
Telephone #: 806/894-6104 Fax: 806/894-5349
Days Open: Monday - Friday Hours: 8:00 A.M. - 5:00 P.M.
Director: Luis Perez Contact Person: Susana Garcia
Origination Date: Jan 1, 1996 Clients Served Annually: 1,341
Type of Funding: Reimbursement Budget Total: 94,584 Fee Structure: None
Services Provided: Case management, Energy crisis, Co-payment, Elderly assistance, and
Heating/Cooling system.
Requirements for Eligibility and Financial Guidelines: That the household be experiencing
an energy-related crisis and have a gross annual income less than 125% of the current poverty
income guidelines.
Intake Procedure: Applications are taken at each Multi-Service Center. The center workers
will do home visits for shut-ins.
Required Documents: Proof of income, Utility and/or Fuel bills, Verification of address,
Acceptable identification
Counties Served: Bailey, Cochran, Garza, Hockley, Lamb, Lynn, Terry, Yoakum
Funding Sources: Texas Department of Housing and Community Affairs
History with SPCAA: In FFY '94 TDHCA introduced a new program that replaced the pilot
project & Utility Assistance Program (UAP). The goal of this program is fourfold: 1) to assist a
household in developing goals for self-sufficiency through case management & a co-payment
utility plan; 2) to provide relief to those low-income elderly & handicapped households most
vulnerable to the high cost of energy for home heating & cooling; 3) to provide one-time
assistance in an energy related crisis; & 4) to address inefficient home heating & cooling
appliances through a retrofit, repair & replacement program.
Program Profile:
Co-Payment Component - Client's energy costs will be compared to the average household
costs for that particular vendor. If the client has a consumption higher than that of the average
household in the vendor's service area, this client may be targeted for energy conservation
education and services, budgeting and referral on an as needed basis under case management.
Elderly Assistance Component - Elderly clients may receive up to 100% of their bills within
the contract year, including arrears, as long as the cost does not exceed the maximum allowable
benefit and no more than two payments per season are made. Payments will be limited to the
highest consumption month. As measures of self-sufficiency for the elderly the agency will also
make referral to available resources of medical and or nutritional programs.
Heating/Cooling Component - Replacement and Retrofit of Heating/Cooling Systems. CEAP
clients are eligible for replacement and or retrofit of heating and cooling systems, when an energy
audit has determined that the retrofit will be cost effective and reduce consumption.
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