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PROGRAM PROFILE
Program Name: SPARTAN (South Plains Area Rural Transportation Assistance Network)
Address: 1105 W. HWY 114
City: Levelland State: Texas Zip Code: 79336
Telephone #: 806/894-3800 800-462-8747 Fax: 806/894-2759
Days Open: Monday - Friday Hours: 7:30 A.M. - 5:30 P.M.
Director: Luis Perez
Contact Person: Irma Guerra
Origination Date: 1976
Budget Total: 1,000,000
Type of Funding: Varied
Clients Served Annually: 140,000
Services Provided: Rural Public Transportation including Title XIX Recipient, Elderly,
Handicapped, and the General Public.
Requirements for Eligibility and Financial Guidelines: None for the general public,
subsidized passengers must qualify under eligibility and financial guidelines of agency or
program that will subsidize the transportation.
Intake Procedure: Transportation requests are taken at each Multi-Service Center or requests
can be made to central dispatch at 1-800-462-8747.
Required Documents: None to ride. (For subsidized passengers, the required documentation
from the program subsidizing the fare)
Fee Structure: $2.00 for trips within the city limits. Out of town trips are based on distance
between cities
Counties Served: Bailey, Cochran, Garza, Hockely, Terry, Lynn, Scurry, Yoakum, Borden,
Lamb, Rural Lubbock
Funding Sources: Texas Department of Transportation, Texas Department of Human
Resources, Texas Department of Housing and Community Affairs
History with SPCAA: The Community Action Transportation until 1980 was restricted to
program recipients. SPARTAN started in 1980 as an adjacent to the transportation which had
been provided by SPCAA since 1964. A number of persons which qualify for subsidized
transportation are mobility impaired, therefore this system began utilizes wheelchair equipped
vans.
Other Comments: The goal of Rural Public Transportation at SPCAA is: to provide the
general public in our non-urbanized area, access to public services, employment, education,
shopping, recreation and health care. Primarily, the system will be targeted toward transportation
of disadvantaged individuals.
SPARTAN - SCHEDULED TRANSPORTATION BY COUNTY
BOARDING PROCEDURES:
(1) SPARTAN asks all passengers to be ready at least 20
minutes before appointed pick up time.
(2) Drivers will arrive within 15 minutes before or after scheduled pick up time.
(3) When driver arrives, the driver will honk the horn 3 times, 2 minutes apart.
(4) After the third time, the driver will wait one more minute.
(5) If there is no response (if no passenger comes) the driver
will then depart (leave).
SPECIALIZED TRAINING
All vehicles will have a driver's assistant on board to assist passengers on and off the vehicle when the person is handicapped or requests assistance. All SPARTAN drivers are certified in passenger assistance techniques, First Aid and CPR. All wheelchair passengers and those requiring special handling techniques, must make arrangements for assistance to and from vehicle entrances.
NO SMOKING
For the comfort of all passengers, SPARTAN policy prohibits smoking on vehicles at any time. Should a passenger desire to smoke, with the agreement of all other passengers, the driver will stop and provide the passenger with a 5 minute stop to allow the passenger to smoke outside the vehicle.
CHILDREN
No children will be carried on the passenger's lap. They must either be restrained with a seat belt or be placed in a child safety seat. All children under the age of 18 must be accompanied by an adult.
PACKAGES
Passengers will be allowed no more than two (2) shopping bags. Drivers will place them behind the last seat of the vehicle. At no time will open containers of liquids or food be allowed in the vehicle.
Application: Before client makes plans to travel out of town, do these things:
(1) check the schedules (see schedules other places in this write up) to see what days SPARTAN does Out of Area travel.
(2) Check the map (see map at end of this write-up) to make sure that the town you want to visit is in the SPARTAN service area.
(3) Call the local county center or 1-800-462-8747 at least 24 hours in advance to reserve a seat.
NOTE: Passengers who need to travel the next working day must have made a reservation no later than 3:00 PM on the previous day (the day before).
Fee: Fares - Trips between point to point will be charged a fare as published by SPARTAN.
Subsidized Fares - If a client qualifies for one of the Federal Programs, you may qualify for
partial or fully paid ticket.
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